Nice staff, but they charged me with an extra day when I returned the car in time, so now I have to send them my boarding pass and I have to run after my own money... : D
I have been a hertz customer for over 20 years exclusively, but I had to go with Enterprise for my trip to Inverness Scotland. What a mistake!! Our plane had to land in Aberdeen 2 hours away due to weather and Enterprise rented our prepaid car and offered to help by calling expedia to refund our money THATS IT!! If it weren't for Erica Vilmos at Hertz who took pity on our situation our vacation would of been ruined. She did her best to get me a car for the week and she was so patient even through my hysteria. Go Hertz!!! never will I stray again.
Very friendly, nice car.
guests arrived at inverness airport. waited 4 hrs, told no car available. 24 hrs later still no update and hertz not picking up phones nor returning voice mail messages. useless!
Had a courtesy car off them was pleased with the car all done through the AA they refused to extend the hire privately while my car was still in the garage, despite having all the proof they needed that I had the car from the AA, I live almost 100 miles from their depot! Not happy rubbish service, Enterprise are a lot better than these guys!
Hertz - Inverness B&Q is a UK Car Rental based in Inverness, Scotland. Hertz - Inverness B&Q is located at B&Q Inverness, Longman Rd, Inverness IV1 1RY, UK.
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